Infrastructure Design Infrastructure design and management will help you accelerate your competitive advantage.
  • Design Implementation
  • Infrastructure Management
  • Cable Plant Design
  • Positive Guest Experiences
  • Increased Staff Productivity
  • Cost Effective Solutions
Voice/Data Communication Voice and data communication design ensures the most efficient methods of communication for staff and guests.
  • Strategic Design
  • Software/hardware Integration
  • Customized Setup
  • Simple and Efficient
  • Seamless Integration
  • Communicate Everywhere
Computer Systems Computer System design and integration provides enhanced additional functionality and a better guest experience.
  • FOH and BOH Systems
  • Increased Productivity
  • Enhanced Operations
  • Additional Functionality
  • Improved Team Experience
  • Cost Effective
AV and Video AV/Video ensures the best quality possible from TV and music, Close Circuit TV, mobile devices, and more.
  • Improved Audio and Visual
  • Enhanced TV Quality and Sound
  • Interactive Screens
  • Mobile Device Coverage
  • Remote Monitoring
  • Greater Access and Flexibility
Carrier Services Our Carrier Service ensures that your bandwidth needs are met while receiving the best value within your budget.
  • Top Carriers and Options
  • Improved Bandwidth Output
  • Short-term/Long-term Solutions
  • Full Evaluation
  • Cost Savings Analysis
  • Fee or Savings Based

Welcome to Convergent Services

Convergent Services provides support services to owners and operators interested in professional and highly customized IT solutions for their hotels and resorts. We provide turnkey solutions for the complete Low Voltage scope in new builds, as well as project specific services in new and existing hotels and resorts — working as an extension of your staff, supporting your needs.

As IT management consultants we do not sell any products, nor do we have a pre-set solution in most cases; instead, we work within your hotel to ensure that you achieve the very best deal for your specific needs. We can asssist with any IT related project where internal IT staff need support, or when there is time or resource constraints. Our services are provided on a per project basis.

Our background in both hospitality and IT enables us to communicate efficiently with all parties, thereby ensuring overall continuity in the project, and bridging the gap that sometimes exists between IT vendors and hotel operations.

Bringing Technology Together!

Our virtual setup system allows us to provide the most appropriate resources for any project, and maybe most importantly, we are able to keep costs down. We leverage our vast experience in infrastructure design, technical engineering, PBX, PMS, POS, and all other hospitality low-voltage systems to provide a myriad of services that are a necessity in the hospitality and travel industry today, with an eye to the needs of the future.

As one of the largest hospitality dedicated consultancies in the US., Convergent Services draws upon the extensive experience of its dedicated staff and network of resources to ensure that we are able to provide quality and consistency no matter how big the job. We have worked with thousands of hotels, including most national brands. Our projects range from the 1,500 room hotel and conference centers to 12 room extreme luxury resorts, and include the Hilton, Hyatt, Starwood, ... and many different owner groups.

When you choose Convergent Services you are receiving hands-on support from certified IT and hospitality professionals, and personal attention from the principals with over 25 years of practical experience.

Contact us today to learn more.


Information Technology for the Hospitality Industry

New Hotel Services

From budget development and analysis, to infrastructure design, value engineering, and installation/testing management.

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Existing Hotel Services

Support and services managing carriers, web, computer systems and upgrades, with cost/benefit analysis.

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Experience & Resources

Founded by Martin Thornros (MBA), a dedicated IT professional with over 25 years experience in infrastructure design.

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